Cookie Policy

We use cookies and similar files or technologies on our Website https://crisppower.com/ ("Website") to automatically collect and store information about your computer, device, and Website usage, in order to improve performance and enhance your user experience. In this notice, we use the general term "cookies" to refer to these and all similar technologies that collect information automatically when you use our Website where this notice is posted. You can find out more about cookies and how to control them in the information below.

If you do not accept the use of these cookies, please disable them using the instructions in this Cookies Notice or by changing your browser settings so that cookies from this Website cannot be placed on your computer or mobile device. Important: disabling cookies on this Website may impair certain features.

In this Cookies Notice (“Cookies Notice”), we use the term Crisp Power (and "we", "us", and "our"). Our Privacy Policy is available at https://crisppower.com/policies/privacy-policy .

What is a cookie?

Cookies are computer files containing small amounts of information that are downloaded to your computer or mobile device when you visit a website.  Cookies can then be sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are widely used to make websites work, or to work more efficiently, as well as to provide information to the owners of the website.

Cookies perform many different functions, such as letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience. Cookies may tell us, for example, whether you have visited our Website before or whether you are a new visitor.

There are two broad categories of cookies:

·       First party cookies, served directly by us to your computer or mobile device.

·       Third party cookies, which are served by a third party on our behalf.  We use third party cookies for functionality, performance/analytics, statistics, marketing, and other technologies, as well as for social media purposes. These third-party cookies are outside of our control. The third parties may, at any time, change their terms of service, purpose, and use of cookies, etc. See below for additional information on how to manage such cookies.

Cookies can remain on your computer or mobile device for different periods of time. Some cookies are 'session cookies', meaning that they exist only while your browser is open. These are deleted automatically once you close your browser. Other cookies are 'persistent cookies', meaning that they survive after your browser is closed. They can be used by websites to recognize your computer when you open your browser and browse the Internet again.

Web beacons. Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, such as web beacons (sometimes called "tracking pixels" or "clear gifs"). These are small graphics files that contain a unique identifier that enables us to recognize when someone has visited our Website. A tracking pixel is a hyperlink to a resource, usually an image file, embedded into a piece of content like a website or an email. This pixel usually serves no purpose related to the content itself; its sole purpose is to establish a communication by Crisp Power to the host of the pixel. This allows us, for example, to monitor the traffic patterns of users from one page within our website to another, to deliver or communicate with cookies, to understand whether you have come to our website from an online advertisement displayed on a third-party website, to improve website performance, and to measure the success of email marketing campaigns.

Targeted advertising. Third parties may drop cookies on your computer or mobile device to serve advertising through our Website. These companies may use information about your visits to this and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. The information collected through this process does not enable us or them to identify your name, contact details, or other personally identifying details unless you choose to provide these to us.

How do we use cookies?

We use cookies to:

·       Track traffic flow and patterns of travel in connection with our Website; 

·       Understand the total number of visitors to our Website on an ongoing basis and the types of internet browsers (e.g., Chrome, Firefox, Safari, or Internet Explorer) and operating systems (e.g., Windows or Mac) used by our visitors;

·       Monitor the performance of our Website and continually improve it; and

·       Customize and enhance your online experience.

What types of cookies do we use?

The types of cookies used by us in connection with the Website can be considered 'essential Website cookies', 'functionality cookies', 'analytics and performance cookies', 'marketing cookies', and 'other technologies'. We've set out some further information below, as well as the purposes of the cookies we set, in the following table.

1.     Cookies necessary for essential Website purposes

These cookies are essential to provide you with services available through this Website and to use some of its features, such as access to secure areas. Without these cookies, we will not be able to provide services that you require, such as transactional pages and secure login accounts.

 

Cookie name	Source	Expiry	Purpose
__cf_bm	hCaptcha	1 day	This cookie is used to distinguish between humans and bots.
_ama	Crisp Power	1 year	Necessary for the order tracking functionality on the website.
_rsession	Rebuy Engine	1 day	Necessary for the shopping cart functionality on the website.
_ruid	Rebuy Engine	3 years	Necessary for the shopping cart functionality on the website.
_shopify_essential	Shopify	1 year	Necessary for the checkout function on the website.
_tracking_consent	Shopify	1 year	Stores the user’s cookie consent state for the current domain.
1.gif	CookieBot	Session	Used to count the number of sessions to the website, necessary for optimizing CMP product delivery.
ar_debug	Pinterest	1 year	Checks whether a technical debugger-cookie is present.
cart	Shopify	1 month	Necessary for the shopping cart functionality on the website.
cart_currency	Shopify	14 days	Necessary for the secure checkout and payment function on the website.
CookieConsent	Shopify	1 year	Stores the user’s cookie consent state for the current domain.
discount_code	Shopify	30 days	Used to calculate and show product prices with potential discounts included.
test_cookie	Google DoubleClick	1 day	Unclassified

 

2.     Functionality Cookies

These cookies record information about choices you've made and allow us to tailor the Website to you. These cookies allow us to provide you with our services in the way you have requested, as you continue to use or return to our Website.  For example, these cookies allow us to:

·       Save your location preference if you have set your location on the homepage in order to receive localized information;

·       Remember settings you have applied, such as layout, text size, preferences, and colors;

·       Show you when you are logged in; and

·       Store accessibility options.

 

Cookie name	Source	Expiry	Purpose
klaviyoOnsite	Klaviyo	Persistent	The cookie is used to manage the mailing list, if the visitor has subscribed to any newsletters or blog posts.

 

3.     Performance / Analytics Cookies

We use performance/analytics cookies to analyze how the Website is accessed, used, or is performing. We do this in order to provide you with a better user experience and to maintain, operate, and continually improve the Website. For example, these cookies allow us to:

·       Better understand our Website visitors so that we can improve how we present our content;

·       Test different design ideas for particular pages, such as our homepage;

·       Collect information about Website visitors, such as where they are located and what browsers they are using;

·       Determine the number of unique users of the Website;

·       Improve the Website by measuring any errors that occur; and

·       Conduct research and diagnostics to improve product offerings.

 

Cookie name	Source	Expiry	Purpose
__kla_id	Klaviyo	2 years	This cookie is used to collect information on the visitor's behavior. This information will be stored for internal use on the website – internal analytics is used to optimize the websites or to register if the visitor has subscribed to a newsletter.
_ga	Google Analytics	2 years	Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels.
ga#	Google Analytics	2 years	Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels.
_rviewed	Rebuy Engine	Persistent	Contains data on the latest products viewed by the visitor. Used for internal statistics by the website operator.
klaviyoPagesVisitCount	Klaviyo	Session	Stores data on the time spent on the website and its sub-pages, during the current session.

4.     Marketing

We use marketing cookies to deliver many types of targeted digital marketing. We do this in order to provide you with a better user experience and to maintain, operate, and continually improve the Website. The cookies store user information and behavior information, which allows advertising services to target audiences according to variables. For example, these cookies allow us to:

·       Observe the Website performance and generate retargeting; and

·       Maintain and improve the Website and our products.

 

Cookie name	Source	Expiry	Purpose
__kla_viewed	Klaviyo	Persistent	Collects information on the user's website navigation and preferences - This is used to target potential newsletter based upon this information.
_fbp	Facebook Pixel	3 months	Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.
_gcl_au	Google	3 months	Used to measure the efficiency of the website’s advertisement efforts, by collecting data on the conversion rate of the website’s ads across multiple websites.
_gcl_ls	Google	Persistent	Tracks the conversion rate between the user and the advertisement banners on the website - This serves to optimize the relevance of the advertisements on the website.
_pin_unauth	Pinterest	1 year	Used by Pinterest to track the usage of services.
_pinterest_ct_ua	Pinterest	1 year	Used by Pinterest to track the usage of services.
_rpromo	Rebuy Engine	Session	Used in context with promotional-codes on the websites. The cookie enables that individual codes are only presented and used once by the specific user.
_rsession	Rebuy Engine	Persistent	Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.
_ruid	Rebuy Engine	Persistent	Registers user behaviour and navigation on the website, and any interaction with active campaigns. This is used for optimizing advertisement and for efficient retargeting.
_shopify_s	Shopify	1 day	Collects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant.
_shopify_y	Shopify	1 year	Collects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant.
_ttp	TikTok	1 year	Used by the social networking service, TikTok, for tracking the use of embedded services.
amEventSid	Crisp Power	Session	Determines which products the user has viewed, allowing the website to promote related products.
IDE	Google DoubleClick	400 days	Unclassified
lastExternalReferrer	Facebook	Persistent	Detects how the user reached the website by registering their last URL-address.
lastExternalReferrerTime	Facebook	Persistent	Detects how the user reached the website by registering their last URL-address.
pagead/1p-conversion/#/	Google	Session	Tracks the conversion rate between the user and the advertisement banners on the website - This serves to optimise the relevance of the advertisements on the website.
pagead/1p-user-list/#	Google	Session	Tracks if the user has shown interest in specific products or events across multiple websites and detects how the user navigates between sites. This is used for measurement of advertisement efforts and facilitates payment of referral-fees between websites.
topicsLastReferenceTime	Facebook	Persistent	Collects data on the user across websites - This data is used to make advertisement more relevant.
tt_sessionId	TikTok	Session	Used by the social networking service, TikTok, for tracking the use of embedded services.

U

Unclassified

Cookie name	Source	Expiry	Purpose
$last_referrer	Klaviyo	Persistent	Unclassified
$referrer	Klaviyo	Persistent	Unclassified
__kl_key	Klaviyo	Persistent	Unclassified
__kla_session	Klaviyo	1 day	Unclassified
__kla_viewed_reviewed_items	Klaviyo	Persistent	Unclassified
_ps_session	Postscript	1 day	Unclassified
_ps_session_site_visit	Postscript	Session	Unclassified
_ps_site_visit	Postscript	10 years	Unclassified
_renriched	Rebuy Engine	Persistent	Unclassified
_rpreview_smart_cart_version	Rebuy Engine	Session	Unclassified
_shop_app_essential	Shop App	1 year	Unclassified
_shopify_test	Shopify	Session	Unclassified
_shopify_test	Shopify	Session	Unclassified
_shs_state	Shopify	Session	Unclassified
alia-cart	Alia Cloudflare	Persistent	Unclassified
alia-cookie-results	Alia Cloudflare	Session	Unclassified
alia-jwt	Alia Cloudflare	Persistent	Unclassified
alia-popup-ground	Alia Cloudflare	Persistent	Unclassified
alia-session	Alia Cloudflare	Session	Unclassified
alia-session-47621	Alia Cloudflare	Session	Unclassified
alia-test	Alia Cloudflare	Persistent	Unclassified
amEventSid_recordTime	Crisp Power	Session	Unclassified
bndlr_data_USDUSen	Nice-Team Bundler app	Persistent	Unclassified
klaviyoPagesVisitCountV2	Klaviyo	Session	Unclassified
kl-post-identification-sync	Klaviyo	Persistent	Unclassified
ps_subscriber_classification_session	Postscript	Session	Unclassified
rc_subscription_widget_config_26921926740_product	Recharge	Session	Unclassified
sentSessionStartedEvent	Klaviyo	Session	Unclassified
tolstoy-anonymousId	Tolstoy	Persistent	Unclassified
tolstoy-anonymousId	Tolstoy	Persistent	Unclassified
tolstoyFirstSeenAtKey	Tolstoy	Persistent	Unclassified
tolstoy-not-visible-opened-publish-id	Tolstoy	Session	Unclassified
tolstoySessionCounter	Tolstoy	Persistent	Unclassified
tolstoy-session-unique-id	Tolstoy	Session	Unclassified
tolstoyViewers	Tolstoy	Persistent	Unclassified

How to control or delete cookies

You may also control cookies by setting your browser to turn off cookies as described further below. If you turn off cookies, web beacons and other technologies will still detect your visits to our Website; however, they will not be associated with information otherwise stored in cookies.

As another way of controlling cookies, most browsers allow you to change your cookie settings. These settings will typically be found in the “options” or “preferences” menu of your browser. In order to understand these settings and learn how to use them, please consult the “Help” function of your browser, or the documentation published online for your particular browser type and version. However, please note that if you choose to refuse cookies, you may not be able to use the full functionality of our Website. The following pages have information on how to change your cookie settings for different browsers:

·       Cookie settings in Chrome and Chrome mobile 

·       Cookie settings in Firefox and Firefox mobile 

·       Cookie settings in Internet Explorer and Microsoft Edge

·       Cookie settings in Safari and Safari mobile

·       Cookie settings in iOS

·       Cookie settings in Opera

·       Cookie settings in Apple Safari

 

If you use another browser, you can check if the procedure for your browser is mentioned on this explanatory website or here.

To opt out of being tracked by Google Analytics across all websites, visit here.

Third Party Websites' Cookies

If you use the buttons that allow you to share products and content with your friends via social networks like Instagram, Facebook, WhatsApp, or TikTok, these companies may set a cookie on your device. Find out more about these here:

 

https://privacycenter.instagram.com/policy

https://www.facebook.com/about/privacy

https://www.whatsapp.com/legal/privacy-policy

https://www.tiktok.com/legal/page/us/privacy-policy/en

Need More Information? If you would like to find out more about cookies and their use on the Internet, you may find the following link useful: All About Cookies.

Contact us. If you have any questions or comments about this Cookies Notice, or privacy matters generally, please contact us via email at support@crisppower.com